If I asked you to list some applications that let you access and manage multiple social media accounts from a single, central place, you might come up with a bunch of names. What if I asked you to name applications that let you access and manage multiple accounts across various social platforms (i.e) more than one Facebook, Twitter, LinkedIn accounts in a single instance? Can’t think of very many, can you? Well, now there is Vembu SocialDesk.

Since its release just a week ago, we have been happy to receive very positive feedback from customers who already tried it. In case you missed the opportunity, we would like to give you a quick walk-through of its features and a general idea of how it works.

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The current version of Vembu SocialDesk comprises the following features:

  • Social Channels.
  • Feeds.
  • Social Inbox.

Social Channels:

  • Add/delete multiple Twitter, Facebook and LinkedIn accounts.
  • Add multiple RSS accounts with search queries of interest.
  • Edit RSS accounts if there’s need for alterations in search query and change state to active/inactive based on requirement.
  • Post on multiple accounts across platforms at a single go.

Feeds:

  • Instantly access news feeds of social media accounts by switching between them.
  • Search across Facebook and Twitter using keywords.
  • Add/delete/edit frequently used keywords for ease of search.

Social Inbox:

  • Filter and view Mentions, Tweets Sent, DM Sent, DM received, Posts to page, Wall posts, private messages sent, private messages received.
  • Instantly forward posts with queries/interests on your products as emails to the appropriate support team.
  • Instant Response to concerns as a Tweet reply or Facebook reply, DM on Twitter or a PM on Facebook.
  • Instant lead creation through social media interests.

This product will keep evolving with many additional features under development to help you better manage customer relationships on social media. Be sure to keep your eye on Vembu Blogs for updates.

To learn more about Vembu SocialDesk, visit –

https://www.bdrsuite.com/products/vembu-socialdesk/

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Feel free to email vembu-support@vembu.com with questions and feedback.

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