We’re excited to announce the launch of Vembu CRM beta to the public. Some of you have been helping us with the private beta testing and we thank you for all your feedback and support.
It is a unique CRM with Help Desk (ticketing) and Social Media Management integrated into the solution. This would help your sales, support and marketing teams to be in sync with each other as they engage with your customer through a single platform. (Here is a blog that talks on why this is important)
You can get more details on the product from here.
Here are the key features of Vembu CRM
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No need to integrate third party business applications to your CRM. Vembu CRM offers an all-in-one social business software that integrates Sales Force Automation, Customer Support and Social Media Management. Access all important business functions for sales, customer support and marketing within a unified application via Sales Desk, Help Desk and Social Desk.
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Manage your leads, contacts, customers and sales pipelines with insightful metrics and reports
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Delight your customers with exceptional support not only through email and web but also through the social media channels.
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Manage your social media interactions with your customers through an integrated platform to market your brand and monitor your brand reach, customers compliments, customer queries and issues.
We would love to hear from you. Let us know what you think. Read this blog on why an integrated solution is useful for your business.
