Are you an MSP or an IT service provider offering remote backup service worried about the status of backups? Do you have to manually manage the server usage and license expiry dates? Is generating bills for your customers breaking your head? Do you want to expand your business and are you worried about managing all the process manually? When business grows, the need for smooth business processes also grows with it, where it is no longer easy to monitor every aspect of your business. StoreGrid Cloud 4.4 is all in one platform which offers solution to all the above mentioned issues.
StoreGrid Cloud has now partnered with some of the most popular PSA & RMM tools to seamlessly integrate and simplify the workflow of our channel partners. The integration not only increases the scope but also gives you more control over operations of your business.
Connectwise:
StoreGrid Cloud integration with Connectwise helps to meet all your business needs.The end-to-end integration and automation, makes your business more efficient and increase profitability.You can now monitor your customers’ backup and restore jobs, and available disk space directly in ConnectWise by mapping to the appropriate company accounts. Apart from generating tickets, you can also integrate with connectwise for billing process.This automated invoicing ensures that your billable hours are saved and its done accurately.
Autotask:
The easy to use all in one web based software,makes the MSPs and IT service providers job so quick and automatic. StoreGrid Cloud 4.4 integrates it event notifications with AutoTask.Alerts generated from StoreGrid Cloud server on backup, restore job failures, missed backups, storage space filling up etc. can show up in AutoTasks ticketing system under the respective customer. With Autotasks automated billing process you can create professional looking invoices.
WHMCS:
This smart client management platform removes your administrative headaches, with its automated invoicing model and ticket generation. You will be able to associate the StoreGrid Cloud Customer accounts to the appropriate client account in WHMCS so that StoreGrid invoices for that Customer are created under the appropriate account in WHMCS. With the integration of WHMCS provisioning APIs with , an action (like subscribing a customer for a service) in WHMCS can trigger an event in the backup server.
LabTech:
StoreGrid Cloud is now integrated with LabTech, the leading remote monitoring and management (RMM) platform from LabTech Software. LabTech helps MSPs to “significantly improve operational productivity and efficiency by leveraging the power of IT automation”. You can deploy backup agents remotely to unlimited systems with a single click and manage a data protection in physical & virtual environments from a remote location. This helps you to gain visibility into image backup and recovery from a single dashboard and monitor backup job status in real time, and get instant failure alerts to minimize data loss. With labtech You can now monitor StoreGrid Cloud agent across Wan, which helps you to manage your business even when you’re out of town.Disk image backup can also be installed and configured with the help of labtech.
All these integrations not only increases your profitability by automating common tasks but also you can deliver what you have promised to your customer at the right time. With Accurate billing and better reporting you can strengthen your existing client relationship while attracting new one. Get to know more about these integrations by attending our webinar on 5-September-2013 at EDT 12.00 PM – 1.00 PM titled StoreGrid Cloud 4.4 integrations.
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