Vembu HelpDesk is the most important integration of Vembu CRM for assisting customers with their queries and issues. It plays a vital part in managing and analyzing requests and inquiries from a centralized location, allowing a better handle on customer relations. The mobile application for [...]
Cloud is made possible through the utilization and exchange of information by a stack of three services or platforms. They are SaaS - software as a service. PaaS - platform as a service. IaaS - infrastructure as a service. Vembu’s SaaS focused model offers customers [...]
Many of you might be familiar with the backup job configuration, scheduling and restore process in Vembu BDR v3.0. Let us move forward and learn how to boot a flat VMDK file directly from an NFS (Network File System) share drive through the following screenshots walkthrough. [...]
Used to be a time when IT businesses needed large spaces and had mile-long hardware requirements to construct on-premise data centers. Such data centers managed the data flow between machines and maintained constant backup jobs to make sure there wasn’t any data loss. This helped [...]
We kick-started the first preview of the Vembu BDR v3.0- ready to be released in just a week, with a webinar. The response was excellent with a lot of great questions from the audience who signed up for the show. We have also [...]
Virtualization the next big thing in the future of managing server infrastructure is the shift from physical to a virtual environment. Virtualization has many major advantages over physical environments: Minimal hardware requirement in constructing virtual servers compared to the requirement for a physical server. Resource [...]
From the time of its origin, cloud solution made a solid impression on technology enthusiasts. Although it took some time for businesses to put their faith in the cloud platform and embrace it for their IT needs, the awareness in recent years has been growing [...]
Here is a scenario. A product/service based company receives an email support request regarding an ongoing issue with the product/service they provide. They are desperate and need a solution ASAP. What if the person is the most valued customer of the company? What are the [...]
Addison, TX. Mar 13, 2015: 'In 2015, 84% of businesses plan to increase their spending on help desk software’ – says a recent report by the CRM research and analysis business Software Advice™. According to the Software Advice™ Report: Increasing productivity of IT staff is [...]
Managing multiple Exchange server on-premise is not a cake walking task, it requires a lot patience and inputs from an IT admin. A chatter with a IT manager will unveil underlying difficulties in managing such Exchange databases: Creating email ids, assigning groups and managing clusters [...]
