What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a security procedure in which users are asked to provide more than one form of verification method to access an application or system. Instead of relying on just a password, MFA is an additional layer of protection that combines two or more of the following:

Something you know – like a password or PIN

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Something you have– like a smartphone, hardware token, or smart card

Something you are – like a fingerprint, facial scan, or other biometric trait

By demanding multiple authentication methods, MFA makes it difficult for attackers to access the system or application.

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Why MFA Matters for MSPs

As Managed Service Providers (MSPs), you’re responsible not just for your own systems but also for the security and continuity of client environments. MFA is more than just an additional layer; it’s defense against evolving ransomware threats.

Client Data Security

MSPs manage sensitive data backups, credentials, configurations, and access to critical infrastructure. MFA ensures that even if login credentials are stolen, unauthorized access is blocked.

Defense Against Credential Attacks

Phishing, brute force, and credential stuffing attacks are rising. MFA stops attackers from succeeding with just a password by requiring a second authentication factor.

Compliance Readiness

Many cybersecurity frameworks, including NIST, CMMC, and ISO 27001, now require MFA as a standard control. Enabling MFA helps MSPs stay audit-ready and avoid regulatory issues.

Securing Remote Access

With many MSP teams and clients operating remotely, enforcing MFA across admin consoles, dashboards, and endpoints protects access from risky networks and unknown devices.

Client Trust and SLA Assurance

A security breach can severely impact client trust and business continuity. MFA adds measurable protection and reinforces your commitment to secure service delivery.

MFA in BDRSuite

BDRSuite offers built-in support for Multi-Factor Authentication, allowing MSPs to implement secure access controls for backup servers, offsite DR servers, and BDRCloud.

Key MFA Features in BDRSuite:

Email-Based Verification:Once MFA is enabled, users must enter a one-time code sent to their email after password entry.

Applies to All Access Levels:MFA can be configured for both user-level and admin-level accounts within the backup environment.

Simple Setup:Configuration is quick via the BDRSuite console, enabling MSPs to roll out MFA with minimal friction.

Audit & Access Control:Events are logged, and access is monitored to detect unauthorized attempts or irregular login patterns.

How MFA Works in BDRSuite

Here’s how the MFA login process works in BDRSuite:

  1. User logs in with a valid username and password
  2. Server verifies credentials and triggers a second authentication step
  3. One-Time Passcode (OTP) is sent to the user’s registered email
  4. User enters OTP on the login page
  5. System validates the OTP and grants access if it matches

This two-step process ensures that only authorized users those who both know their credentials and have access to the verified email can access the system.

How to Enable MFA in BDRSuite

Setting up MFA in BDRSuite takes only a few steps:

  1. Go to Backup Server Tile → Two Factor Authentication page
  2. Click “Configure SMTP Settings” and enter email delivery configurations
  3. Check “Enable Multi-Factor Authentication” to activate the feature
  4. Re-login and enter your email address to receive future OTPs

Note: You can also enable MFA at the user level via Backup Server → Users page, ensuring fine-grained control for each account.

In this digital era where stolen credentials and remote exploits are increasingly common, MSPs can’t afford to skip Multi-Factor Authentication. MFA in BDRSuite offers an easy, effective way to protect your backup infrastructure, meet compliance standards, and secure client trust.

Enable MFA today. Because one layer is never enough

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